Contact us
There is no contact form — email reaches us faster and gives you a record of what you sent. Pick the address that matches what you need.
Support
Usually within 2 working days
Account access, linking a bank or broker, a figure that looks wrong, or anything that isn’t working.
[email protected]Include the account email you signed up with. Never send your password or a one-time code — we will never ask for either.
Security
Acknowledged within 1 working day
Report a vulnerability or anything that looks like a security problem.
[email protected]We welcome good-faith reports and will not pursue researchers who act responsibly. Please give us a reasonable window to fix an issue before publishing.
Privacy and your data
Within 30 days, as UK GDPR requires
Access, export, correct or delete your data — your rights under UK GDPR.
[email protected]You can delete your account and all its data yourself from Settings at any time; that removes your encryption key with it. Write to us if you would rather we handled it.
Everything else
Usually within a week
Press, partnerships, feedback, or just telling us what you think.
[email protected]We read every message. TruMint is a small team, so replies to non-urgent mail can take a little longer.
Before you write in
How we handle your data is set out in our Privacy Policy, and how it is protected in our Security page.
We will never ask for your password, a two-factor code, or your bank login. If a message claiming to be from TruMint asks for any of those, it is not from us — please forward it to [email protected].
TruMint provides information and education, not regulated financial advice. We cannot tell you what to buy, sell or hold.